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Shipping Policy

When We Ship and Time in Transit


Good Deed Organization ships orders containing in-stock, non-customized inventory within 3-5 business days. 


Orders will be shipped within that time frame except on the rare occasion when the item ordered is on back order. 


Customized orders usually ship within 7-14 business days.  Some customized orders may take longer.


When selecting a shipping method, please keep in mind that only business days are counted - not holidays, weekends or the first day that you've placed the order (which is the day it is being processed). 


Good Deed is not responsible for items delayed in the shipping process due to inclement weather.  Good Deed is not responsible for lost or stolen packages.


Expedited Shipping


During check-out, you may choose to expedite your order (UPS Next Day Air, UPS 2nd Day Air, etc.).


Please note that orders placed in the store after 12 p.m. EST will not be processed for expedited shipping until the following day.


It is recommended that you call us at 805-640-0242 if you need something shipped overnight.


We are happy to ship you items in stock overnight per your request.


Notification


When orders are shipped, an e-mail will be sent to you with UPS tracking information.  Please note that orders shipped with USPS are not trackable.


This e-mail will confirm the products that have shipped, the price of each and the total price of the order,  including the tax charged (for CA residents only).  Actual shipping and handling charges will replace the estimated totals.


Shipping Charges


Please note:  Shipping charges are subject to change.


Once your items ship, Good Deed replaces the shipping estimate with the actual shipping cost.


We will then wait until your order ships to charge your credit card or email you an invoice, depending on the payment option you choose. 

Back-Orders


Regrettably, we occasionally underestimate the response to our clothing and gear and do not have enough to fill orders immediately.


In these rare cases, your order must go on back-order until we receive additional products from our manufacturers. 


When this happens, if we have any of the products that you’ve ordered we ship and invoice that quantity and hold your order open until we receive additional inventory.  We will then ship and invoice the new inventory as soon as possible after we receive it. 


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